Some businesses have used AI for years; others were prompted by the recent AI gold rush to leap on the train.
AI’s applications are far and wide as every business can leverage it otherwise to fulfill their goals. On this post, we’ll review AI application examples across 12 industries.
AI Applications Examples
AI has transformed the business landscape as time-saving tools complete tasks and help make data-backed decisions.
Virtually all industries can profit from AI, from medical providers to students pursuing an education. Below we’ll go over how AI applies to the three predominant business functions (marketing, sales, and repair) and specific examples across different industries.
1. AI Applications in Marketing
Marketers can leverage AI to avoid wasting significant time on routine tasks and spend more time on the more creative features of their job.
A time-saving example is AI analytics tools that use machine learning to process large amounts of information and surface insights that may also help marketers track campaign performance.
Generative AI may also help marketers research, brainstorm ideas, and create content like emails, product descriptions, and videos. Tools like HubSpot’s content assistant may also help marketers automate the blog writing process, saving time while still generating high-quality and helpful content for audiences.
Many businesses already use AI-powered tools for segmented targeting and personalized ads on social media based on someone’s history and site behavior. Marketers may also use AI for content moderation to combat illegal and harmful content on their web sites and forums.
2. AI Applications in Sales
Salespeople can use AI to simplify and optimize a sales process so it’s easier to sell.
For instance, AI tools can analyze customer profiles and compile relevant data to assist sales reps reach out with unique, personalized value propositions.
Sales teams may also use AI to forecast revenue and address potential roadblocks to success before they grow too large or use programs that simulate sales situations for training and development.
3. AI Applications in Customer Service
As with sales, AI is utilized in customer support to enhance the client experience and ensure customers can all the time find the data they should have a pleasant experience with their favorite brands.
Businesses can use chatbots that use natural language processing (NLP) and natural language generation (NLG) to grasp human input and convey relevant answers. A CS team may additionally use a sentiment evaluation tool to grasp the tone of over-the-phone conversations to see how customers feel and discover areas for improvement.
Customer support call centers might use AI and machine learning tools, like automated call routing software that all the time transfers customers to the agent best suited to assist.
4. AI Applications in Healthcare
The healthcare industry has used AI for some time. In truth, using AI in minimally invasive procedures is a pillar of the practice, and a few providers are beginning to use robot assistance during more significant procedures.
Examples of newer applications of AI in healthcare involve using machines that use a patient’s medical history to detect potential health complications or alert medical providers to changing conditions. AI has also been used to research clinical drug trial data much faster.
Professionals also use AI tools to prioritize in-appointment conversations, like speech recognition technology that may detect voices, transcribe conversations, and take notes as a health care provider is present in conversation with a patient. Nuance Communications, Inc offers conversational AI to healthcare professionals.
5. AI Applications in Banking and Finance
80% of banks know the advantages of using AI, and lots of have leveraged it for a while.
Some customer-facing applications are virtual assistants or chatbots that use natural language processing to grasp input and help customers find what they need inside web sites, mobile apps, and even over the phone.
AI also powers fraud detection, as machines learn a user’s typical transaction activity and history and flag out-of-the-ordinary transactions as potential security concerns to trigger security workflows to maintain people secure.
6. AI Applications in Education
Education is most useful when it’s human-led, but AI is used to complement instructors and students processes. For instance, teachers can use audio transcription tools to generate transcripts from lectures or to record lesson plans, prioritizing accessibility and giving students a method to proceed to learn the fabric after class is over.
AI tools may also increase productivity, like a teacher using a virtual assistant to establish reminders for assignments to assist students stay on the right track with their responsibilities.
When used responsibly, students can leverage generative AI tools to learn more about subjects, understand their work, and get ideas for assignments.
7. AI Applications within the Environmental Sector
Scientists and environmentalists use AI to raised understand environmental issues and address challenges like climate change. Some software monitors global deforestation on a big scale, like GEMS Air Pollution Monitoring platform, which analyzes data from 25,000 air quality monitoring stations in 140 countries to provide insights on the impact of various air quality rankings on populations.
On a smaller scale, individuals can use smart appliances at home that monitor usage and help conserve energy.
8. AI Applications in Consumer Services
AI is utilized in consumer services to research behavior, predict preferences, and make recommendations based on predictions.
Netflix’s advice algorithm is an important example, because it learns from a user’s viewing history, rankings, and likes to search out content that matches their interest. It even goes up to now as to vary the title image for movies and shows based on what is going to attract each user’s attention.
9. AI in Transportation and Navigation
Self-driving vehicles are a typical application of AI in transportation. These cars are powered by algorithms that may detect and analyze a automobile’s surroundings to find out the safest route forward, like stopping when a lightweight turns red or the very best movements to make to parallel park.
10. AI Applications in Hiring and Recruitment
Application management is an important example of AI in hiring and recruitment. Specialized software sifts through resumes and canopy letters to search out keywords and experiences that match job descriptions and surface those to hiring managers.
These tools are unbiased of their application sorting, ensuring all candidates are assessed equally and without preferential treatment, and it saves hiring managers time for open positions that receive a lot of applications.
11. AI in Real Estate
Real estate agents often use AI to research the housing market. They get a way of market conditions to find out tips on how to price properties, make recommendations to clients on once they should sell their homes, and use historical forecasts and trends to grasp how people will change buying habits during specific periods.
12. AI in Manufacturing
Robots are involved in lots of manufacturing processes, like AI-powered bots that receive instructions and use them to finish tasks on assembly lines. AI can be commonly used to discover faulty products for quality control.
Over to You
As shown, the applications for AI across different industries and business functions are vast. How will you apply it to what you are promoting?